Shipping policy

Shipping Policy

Thank you for shopping at Thuni Mani! Here’s everything you need to know about our shipping process. Please review this policy carefully before making a purchase.

1. Shipping Locations

We currently ship within India and internationally to select countries.
International Delivery Regions:

Asia: Singapore, Malaysia, United Arab Emirates, Hong Kong SAR, Israel, Japan, South Korea

Europe: France, Finland, Ireland, Norway, Belgium, Switzerland, Italy, Portugal, Sweden, Poland, Spain, Austria, Denmark, Netherlands, Germany, United Kingdom

North America: Canada, United States

Oceania: Australia, New Zealand

2. Shipping Fees

Shipping costs are calculated at checkout based on the delivery location and items ordered.

Free shipping is available only within India for eligible orders.

International shipping charges vary depending on the destination and weight. Any applicable import duties or taxes are the responsibility of the customer.

3. Delivery Timeframe

Domestic (India): 5–9 business days from the date of dispatch.

International: 7–21 business days depending on the destination country and carrier.

Delivery times are estimates and may be affected by customs delays, public holidays, or other unforeseen circumstances.

4. Order Tracking

Once your order is shipped, you will receive a tracking link via email to monitor your package status in real time.

5. Failed Deliveries

If delivery fails due to an incorrect address or unavailability, the courier may attempt redelivery.

Additional charges may apply if the package is returned and needs to be reshipped.

Please ensure your shipping information is accurate at checkout.

6. Package Handling and Care

All products are securely packed. If your package appears damaged or tampered with, contact us immediately at support@thunimani.com with photographs.

7. Lost or Delayed Shipments

If your shipment is delayed or lost beyond the estimated timeframe, please contact us. We’ll coordinate with our delivery partner to resolve the issue promptly.

8. Contact Information

For any questions about your order or shipping, please email us at support@thunimani.com. We’re happy to assist you.